Question

Newbie: Site not working after unsuccessful attempt at deleting SSL certificate

  • Posted July 20, 2021
  • Nginx

Hello. I have an old version of Ubuntu (its a long story, I cant update right now for the next few months since its running an old version of a website which my developers are reworking with latest version of php etc).

My previous developer had assigned an SSL certificate. Then left. Which expired. I couldn’t update it for various reasons. Now I tried to delete it. being a newbie I think I didn’t do it well.

Now my site isn’t working. Browser says cant connect to server. Nginx doesn’t seem to be running.

I get the : “BIO_new_file(”/etc/letsencrypt/live/websitename.com/fullchain.pem") failed (SSL" Error.

Active: failed (Result: exit-code) Failed with result ‘exit-code’

(not necessarily in that order. I typed the above errors because I couldn’t copy paste from the console :(

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Hi @paramvir00,

It seems your previous developer installed an Let’s Encrypt SSL. You should be able to renew it using certbot. I’ll recommend checking one of the following articles:

https://www.digitalocean.com/community/tutorials/how-to-secure-nginx-with-let-s-encrypt-on-ubuntu-18-04

or

https://www.digitalocean.com/community/tutorials/how-to-secure-nginx-with-let-s-encrypt-on-ubuntu-16-04

Additionally, here is anothre good tutorial which ou should be able to use in your case:

https://www.digitalocean.com/community/tutorials/how-to-set-up-let-s-encrypt-with-nginx-server-blocks-on-ubuntu-16-04

All of the above tutorials will help you renew and reinstall your certificate and add it to Nginx. Once you do, you shouldn’t have any issues with your website.