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Nginx not serving media files

Hi everyone, so I took over someone’s project and I am supposed to deploy it on a new server. We have an Nginx server that is supposed to be handling a Django application static media files but I keep getting a 404 not found error here is the Nginx.conf file:

server {

    listen 80;
    server_name localhost;

    return 301 https://$host$request_uri;

}

server {

    listen 443 ssl http2 default_server;
    listen [::]:443 ssl http2 default_server;
    server_name localhost;
    charset utf-8;
    client_max_body_size 150M;

    include /config/nginx/proxy-confs/*.subfolder.conf;

    include /config/nginx/ssl.conf;

    location /static {
        sendfile  on;
        sendfile_max_chunk 25m;
        alias /static;
    }

    location /media/user {
        sendfile  on;
        sendfile_max_chunk 50m;
        internal;
        alias /media/user;
    }

    location /admin/login {
        return 301 " /login";
    }

    location /media/protected {
        if ($http_user_agent ~* (360Spider|80legs.com|Abonti|AcoonBot|Acunetix|adbeat_bot|AddThis.com|adidxbot|ADmantX|AhrefsBot|AngloINFO|Antelope|Applebot|BaiduSpider|BeetleBot|billigerbot|binlar|bitlybot|BlackWidow|BLP_bbot|BoardReader|Bolt\ 0|BOT\ for\ JCE|Bot\ mailto\:craftbot@yahoo\.com|casper|CazoodleBot|CCBot|checkprivacy|ChinaClaw|chromeframe|Clerkbot|Cliqzbot|clshttp|CommonCrawler|comodo|CPython|crawler4j|Crawlera|CRAZYWEBCRAWLER|Curious|Curl|Custo|CWS_proxy|Default\ Browser\ 0|diavol|DigExt|Digincore|DIIbot|discobot|DISCo|DoCoMo|DotBot|Download\ Demon|DTS.Agent|EasouSpider|eCatch|ecxi|EirGrabber|Elmer|EmailCollector|EmailSiphon|EmailWolf|Exabot|ExaleadCloudView|ExpertSearchSpider|ExpertSearch|Express\ WebPictures|ExtractorPro|extract|EyeNetIE|Ezooms|F2S|FastSeek|feedfinder|FeedlyBot|FHscan|finbot|Flamingo_SearchEngine|FlappyBot|FlashGet|flicky|Flipboard|g00g1e|Genieo|genieo|GetRight|GetWeb\!|GigablastOpenSource|GozaikBot|Go\!Zilla|Go\-Ahead\-Got\-It|GrabNet|grab|Grafula|GrapeshotCrawler|GTB5|GT\:\:WWW|Guzzle|harvest|heritrix|HMView|HomePageBot|HTTP\:\:Lite|HTTrack|HubSpot|ia_archiver|icarus6|IDBot|id\-search|IlseBot|Image\ Stripper|Image\ Sucker|Indigonet|Indy\ Library|integromedb|InterGET|InternetSeer\.com|Internet\ Ninja|IRLbot|ISC\ Systems\ iRc\ Search\ 2\.1|jakarta|Java|JetCar|JobdiggerSpider|JOC\ Web\ Spider|Jooblebot|kanagawa|KINGSpider|kmccrew|larbin|LeechFTP|libwww|Lingewoud|LinkChecker|linkdexbot|LinksCrawler|LinksManager\.com_bot|linkwalker|LinqiaRSSBot|LivelapBot|ltx71|LubbersBot|lwp\-trivial|Mail.RU_Bot|masscan|Mass\ Downloader|maverick|Maxthon$|Mediatoolkitbot|MegaIndex|MegaIndex|megaindex|MFC_Tear_Sample|Microsoft\ URL\ Control|microsoft\.url|MIDown\ tool|miner|Missigua\ Locator|Mister\ PiX|mj12bot|Mozilla.*Indy|Mozilla.*NEWT|MSFrontPage|msnbot|Navroad|NearSite|NetAnts|netEstate|NetSpider|NetZIP|Net\ Vampire|NextGenSearchBot|nutch|Octopus|Offline\ Explorer|Offline\ Navigator|OpenindexSpider|OpenWebSpider|OrangeBot|Owlin|PageGrabber|PagesInventory|panopta|panscient\.com|Papa\ Foto|pavuk|pcBrowser|PECL\:\:HTTP|PeoplePal|Photon|PHPCrawl|planetwork|PleaseCrawl|PNAMAIN.EXE|PodcastPartyBot|prijsbest|proximic|psbot|purebot|pycurl|QuerySeekerSpider|R6_CommentReader|R6_FeedFetcher|RealDownload|ReGet|Riddler|Rippers\ 0|rogerbot|RSSingBot|rv\:1.9.1|RyzeCrawler|SafeSearch|SBIder|Scrapy|Scrapy|Screaming|SeaMonkey$|search.goo.ne.jp|SearchmetricsBot|search_robot|SemrushBot|Semrush|SentiBot|SEOkicks|SeznamBot|ShowyouBot|SightupBot|SISTRIX|sitecheck\.internetseer\.com|siteexplorer.info|SiteSnagger|skygrid|Slackbot|Slurp|SmartDownload|Snoopy|Sogou|Sosospider|spaumbot|Steeler|sucker|SuperBot|Superfeedr|SuperHTTP|SurdotlyBot|Surfbot|tAkeOut|Teleport\ Pro|TinEye-bot|TinEye|Toata\ dragostea\ mea\ pentru\ diavola|Toplistbot|trendictionbot|TurnitinBot|turnit|Twitterbot|URI\:\:Fetch|urllib|Vagabondo|Vagabondo|vikspider|VoidEYE|VoilaBot|WBSearchBot|webalta|WebAuto|WebBandit|WebCollage|WebCopier|WebFetch|WebGo\ IS|WebLeacher|WebReaper|WebSauger|Website\ eXtractor|Website\ Quester|WebStripper|WebWhacker|WebZIP|Web\ Image\ Collector|Web\ Sucker|Wells\ Search\ II|WEP\ Search|WeSEE|Wget|Widow|WinInet|woobot|woopingbot|worldwebheritage.org|Wotbox|WPScan|WWWOFFLE|WWW\-Mechanize|Xaldon\ WebSpider|XoviBot|yacybot|Yahoo|YandexBot|Yandex|YisouSpider|zermelo|Zeus|zh-CN|ZmEu|ZumBot|ZyBorg) ) {
            return 410;
        }
        sendfile  on;
        sendfile_max_chunk 50m;
        internal;
        alias /media/protected;
    }

    location /media {
        sendfile  on;
        sendfile_max_chunk 25m;
        alias /media;
    }

    location /media/images/company {
        alias /media/images/company;
    }

    location / {
        proxy_pass http://web:8000;
        proxy_redirect off;
        proxy_set_header Host $host;
        proxy_set_header X-Real-IP $remote_addr;
        proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
        proxy_set_header X-Forwarded-Host $host;
        proxy_set_header X-Forwarded-Server $host;
        proxy_set_header X-Forwarded-Proto $scheme;
    }

}

if anyone can offer any insights that would be great!

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gasser77 • October 26, 2020

@mjnicholson yes I did, this is supposed to be automated in “command” in the production.yml file here:

  
version: '3.3'

services:
  db:
    image: postgres
    restart: always
    container_name: db
    env_file:
      - db.env
    volumes:
      - ./prod_storage/pgdb:/var/lib/postgresql/data
  web:
    restart: always
    build: ./web
    image: web
    container_name: web
    expose:
      - "8000"
    volumes:
      - ./web:/web
      - static:/static
      - ./prod_storage/media:/media
    stdin_open: true
    tty: true
    depends_on: 
      - db
    env_file:
      - web.env
    command: bash -c "python manage.py collectstatic --noinput && python manage.py makemigrations --noinput && python manage.py migrate --noinput && python web/manage.py makemigrations && /usr/local/bin/gunicorn ace.wsgi:application -w 2 -b :8000"
  nginx:
    image: linuxserver/letsencrypt
    ports:
      - 80:80
      - 443:443
    volumes:
      - static:/static
      - ./prod_storage/media:/media
      - ./nginx-prod/config:/config
      - ./nginx-prod/config/nginx.conf:/config/nginx/site-confs/default
      - ./nginx-prod/config/ssl.conf:/config/nginx/ssl.conf
    container_name: nginx
    restart: unless-stopped
    links:
      - web:web
    environment: 
      - PUID=1000
      - PGID=1000
      - TZ=America/Toronto
      - URL=concordia-ace.ca
      - SUBDOMAINS=www,
      - VALIDATION=http
      - STAGING=false #optional

volumes:
  static:

Thank you for replying, I appreciate it!

mjnicholson • October 26, 2020

Have you run collectstatic for the Django project?

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gasser77 • October 27, 2020

@mjnicholson @AlexeiRamone so this is an example of a file I’am trying to access: https://ace-concordia.com/media/protected/2020/Aly_Gasser_40135687/transcript/9c0be77746d84dceaec44dc2e5b64b07/Sample.pdf

I went inside the Nginx container to this directory:/media/protected/2020/Aly_Gasser_40135687/transcript/9c0be77746d84dceaec44dc2e5b64b07
and the file is actually there! Nginx is just not getting it for some reason, the error logs have nothing on this but the access logs show it and that it gets 404 answer

Thanks, folks your help is really appreciated!

AlexeiRamone • October 26, 2020

Your alias statements could be wrong in location branches. Point those to full pathes.

    location /media {
        add_header Cache-Control "public, stale-if-error=144000";
        expires 30d;
        alias /mnt/volume_nyc3_whatever/whatever/media;
    }
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