Question

No access to my blog: www.truesource.xyz

Posted July 6, 2021 66 views
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For about a month now, I cannot enter into my blog www.truesource.xyz Please make my blog accessible to me. I am still be charged for it. Please I am desperate. Here attached are copies of the receipts of my payments

Hello truesource310!Thanks for using DigitalOcean
Your June 2021 invoice is now available. The balance was automatically charged to your credit card, so you don’t need to do anything.
Summary for truesource310
Usage charges for June 2021$5.00

This is a receipt for your latest DigitalOcean payment.


DigitalOcean Receipt - 15-Jun-2021

Amount: $4.64

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1 answer

Hi there,

It seems like it might be a problem with your Apache service.

I could suggest following the steps here on how to troubleshoot common Apache problems:

https://www.digitalocean.com/community/tutorials/how-to-troubleshoot-common-apache-errors

In order to access your server, you could follow the steps here:

https://docs.digitalocean.com/products/droplets/how-to/connect-with-ssh/

Regards,
Bobby

by Jamon Camisso
There are three main commands, and a set of common log locations that you can use to get started troubleshooting Apache errors. Generally when you are troubleshooting Apache, you will use these commands in the order indicated here, and then examine log files for specific…