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No debit card nor prepaid card

Posted April 30, 2015 5.3k views
Billing

Hello everyone. I’ve just experienced an interesting problem… During the registration process I entered my crdit card info and had the following answer: we don’t accept debit or prepaid cards. That’s the first time I face such a thing. Does it mead they accept only credit cards?

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Pessoa
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Pessoa
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2 answers
ryanpq April 30, 2015

We can accept some debit cards (this is based on the issuing bank) but cannot accept any prepaid cards. Unfortunately these measures were necessary due to a high volume of fraud and abuse. If you are attempting to add a debit card I would recommend contacting our support team by opening a ticket in the control panel or emailing support@ and they can look into this further.

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Pessoa April 30, 2015
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zirconias August 31, 2015

cool , so do you mean by contacting support, they can accept this prepaid card after verification of identity ?

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