OS FreeBSD 10.1 Droplet was suspended 21th (due my vacation, was able to transfer funds 22th and powere it up) after that - no network connection. Created ticket, contacted support - nada. “You would pay before suspension, after that point - we not guaranty anything. Go to console, show us screenshots” - did it, no answer, asked again, answer: “We don’t provide any managed servers for free, if you pay us - we will help you with your problems”. Next day - “Can you go to console and show us screenshots?”. 30 hours after payed to them - no SSH, no FTP, no HTTP, droplet’s connection still suspended completely. OS was installed from their image, without any changes. Any suggestions?
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