Question

No response from the support, and my site is down..

Posted October 11, 2015 1.6k views
DigitalOcean

Where are the support???
My site is currently down for more then 30 minutes, and the support haven’t reply on me yet??
Can I demand a claim damages??

1 comment
  • Hi

    Did you hear from support? Do you have your ticket number? We looked at tickets opened by this user, and there was only one from 2014 - did you potentially open the ticket with a different user?

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