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Question

No response from the support, and my site is down..

Posted October 11, 2015 1.8k

DigitalOcean

Where are the support???
My site is currently down for more then 30 minutes, and the support haven’t reply on me yet??
Can I demand a claim damages??

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itservices

1 comment

BrookDO October 12, 2015
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Hi

Did you hear from support? Do you have your ticket number? We looked at tickets opened by this user, and there was only one from 2014 - did you potentially open the ticket with a different user?

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1 answer

romanrmr November 15, 2015

Have you resolved your issue?

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