no route to host on new droplet
I'm new to DO and have been struggling for the last few days to get a working droplet up and running. What typically happens is that the droplet is 'successfully' created and I can access it from the console on DO.com. However, if I try to ssh to it from outside of DO I get 'no route to host'; but, oddly enough, I can ping the droplet from the same system that the ssh failed on. I have an open ticket on this and periodically get a 'it should be working' response (it usually isn't). I want to think that this isn't typical for DO hosting - any suggestions?