This is getting a bit ridiculous. We have been locked out of our company account for days now because all forms of contact with Digital Ocean seem to be broken.
- Verification email doesn’t arrive.
- No one responds to support emails.
- The contact submission form on the site is broken.
- No one responds via twitter.
This is the company that raised over 300m dollars? Do I have to fly down and physically show up at the offices to get this sorted?
EDIT: Jesus Christ the support bot just replied on twitter and linked me to a support page that doesn’t exist. Get your shit together.
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Hey friend!
I’m sorry that this has been so frustrating for you. It looks like your domain has no MX records so we are unable to send email to you. Are you able to correct that at your DNS provider?
Jarland
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