Not able to access WWW domain even with CNAME

July 15, 2017 2.2k views
DNS Networking Ubuntu 16.04

I added a WWW record as CNAME to @ in the Networking panel in DigitalOcean and I am unable to access my domain with (it simply says “This site can’t be reached” no redirect loops"). I am able to access my domain as though.

3 Answers

Hi @danzamoshchin

Without have the domain, it’s a little difficult to assist, but try running these commands to make sure the DNS is correct:

dig NS

dig A


And do you have enabled in your web server as well as

Strangely, using the NS command, it shows my domain pointing to default NameCheap servers; however, I am confident that I pointed correctly to the DigitalOcean name servers. The A command shows my domain pointing to my web server. (My A record is on DigitalOcean, not NameCheap)

And yes, I believe I have the domain correctly setup for my web server.

Do you need the domain?

Thank you for your help and your time!

Here is my .htaccess

Force www:

RewriteEngine on
RewriteCond %{HTTP_HOST} ^ [NC]
RewriteRule ^(.*)$$1 [L,R=301,NC]

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