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prasadgreensky
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prasadgreensky

Not Able to connect to gmail SMTP

August 29, 2017 150 views
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Hi,
I am not able to connect to Gmail SMTP from my droplet, After searching for some time, i saw a post like, digitalocean needs to enable it after some manual verification of account, so i have raised a ticket, Ticket#553217, its been almost 2 days i have raised the ticket, and there is no response for the ticket, so please let me know, how do i contact digital ocean support team or any other alternative to use gmail SMTP. I need it on very urgent basis for my deployment.

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2 Answers
shaliru August 29, 2017

They (digitalocean) block the smtp ports on new accounts and you need to contact them to get it unblocked. Other posts suggest it's just a case of contacting them to get it unblocked. But when I reached out to them they refused to unblock the ports. They said I should ask them again when my account is over 60 days old. That kind of sucks cos I have a contact form on my website that now doesn't work.

I'm not sure why they haven't got back to you. I know there was recently an issue with emails not being delivered if you reply from your inbox. Have you tried responding to the ticket through the dashboard?

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prasadgreensky August 29, 2017

Hi Shaliru.. Thanks for the reply. I got the resolution.

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