Not able to login to 3rd party tools like Filezilla or Putty from Digital Ocean. The server is so slow to load that it is taking 2-3 minutes to just show the login page, and then after 2 -3 API calls it stops to do anything. Please help and guide us. Thanks for your help in advance.

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Site Moderator
Site Moderator badge
July 13, 2023

Hey @atulgup,

Can you please let me know the exact steps you are taking to connect?

It’s possible something is missing and/or is preventing you from a better connection.

It’s possible your Droplet is experiencing high loads due to something. Log into your droplet via the command line and check the resource usage. High CPU usage, memory consumption, or disk I/O can cause slowdowns and even halt the system. You can use the top or htop commands for a quick overview of your system’s resource usage.

Check if there is high network usage which could be causing the slowdown. Tools like iftop or nethogs can help you monitor your network traffic.

Use the uptime command to check the server load. If the load average is too high, it means your server is overloaded which can cause a slow response or login issues.

Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up

Get our biweekly newsletter

Sign up for Infrastructure as a Newsletter.

Hollie's Hub for Good

Working on improving health and education, reducing inequality, and spurring economic growth? We'd like to help.

Become a contributor

Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.

Welcome to the developer cloud

DigitalOcean makes it simple to launch in the cloud and scale up as you grow — whether you're running one virtual machine or ten thousand.

Learn more
DigitalOcean Cloud Control Panel