OpenLiteSpeed WordPress site not loading in browser any longer.

November 23, 2019 275 views
Ubuntu

Somehow the error logs made the disk full after only a few days of creating the OpenLiteSpeed + WordPress droplet. I deleted the logs and the droplet is only at 5% usage now, but now the site won’t load in the browser even by the droplet IP 159.203.99.190

Error reads “This site can’t be reached”

I have restarted the web server with:

sudo service lsws restart

But that doesn’t help at all.

I have disabled the firewall as well with :

ufw disable

I have also restarted the droplet from the DO Control Panel > Power

Please help.

4 Answers

I just had this same issue after an apt upgrade. I found that the service file had the wrong command path after the upgrade. I see the modified date of file is November 22nd.

This command got me running:
/usr/local/lsws/bin/lswsctrl start

The script in
/etc/systemd/system/lshttpd.service

has the wrong path to lswsctrl
[Service]
Type=forking
PIDFile=/tmp/lshttpd/lshttpd.pid
ExecStart=/build/openlitespeed-1.5.9/debian/openlitespeed/usr/local/lsws/bin/lswsctrl start
ExecReload=/build/openlitespeed-1.5.9/debian/openlitespeed/usr/local/lsws/bin/lswsctrl restart
ExecStop=/build/openlitespeed-1.5.9/debian/openlitespeed/usr/local/lsws/bin/lswsctrl delay-stop

I changed these to
/usr/local/lsws/bin/lswsctrl

Hi,

Could you share the status of lsws? I feel it’s not starting.

service lsws status

Also, is there any error log shows in /usr/local/lsws/logs/errord.log when you visit it?

If above commands show nothing, please submit a mail to support@litespeedtech.com with this post link appended, then we can help you more from there.

Best,
Eric

  • I’m not sure where the issues are coming from, but all our servers based on “OpenLiteSpeed WordPress” are down. Even a new one can not span up with digitalocean as the following shoes.

    “HY000/1045): Access denied for user ‘WordPress’@'localhost’ ”

    I don’t want to blame digitalocean but for emergency services we moved the main project to another service provider and it works fine.

Hello,

It’s hard to locate the issue without any log. I just tried to spin up a server and wordpress loads without any issue. So did the issue only happens after you migrate your wordpress? If so, can you provide the migration method? Can you also send request to litespeed for support?

Show answer This comment has been marked as resolved by eleu.
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