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our corporate website www.SVITZER.com. is down. we’ve paid the fee. you haven’t replied to our emails and no number. PLS GET IT BACK UP!!

Posted February 23, 2018 814 views
Ghost

Your invoice and emails about same was caught in a spam folder and yesterday access to our corporate website www.SVITZER.com. was shut down. Yesterday we found the request and paid the fee but the site is still down and you haven’t replied to our emails and we cannot call you. HOW DO WE GET OUR COMPANY WEBSITE UP AND RUNNING!!!???! Please contact me ASAP at +4541246066 or michala.paulli(ad)svitzer.com

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MattIPv4 January 13, 2020

Hey @michalapaulli,

Really sorry that no one responded to your question here.

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

I’m hoping that you’ve now managed to get this resolved - for reference in future, the best way to contact our support teams when something goes wrong like this is to submit a support ticket:

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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