Question

Outstanding balance?

Posted May 11, 2014 3.4k views
"There is currently an oustanding balance on your account, please visit the billing page to update your billing profile." I get that message even though it says I have $57.55 of credit. Adding a credit card doesn't work. $0.00 monthly usage. I used the coupon code ng-conf months ago and never actually used any of it. Can someone point me in the right direction?

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1 answer
You should open a ticket or email support@digitalocean.com. They'll be able to answer you better than those on the community site.
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