Question

Packet loss 50%+ on new $15 plan SGP server, experience very poor!

Posted February 17, 2018 1.3k views
DebianNetworking

Why packet loss too much recent days???

I have a new $15 plan Singapore droplet and its ip is 159.65.5.36
I make ping test from other Singapore server many times, the packet loss rate even more than 50%!!!

ping from other SGP server:

--- 159.65.5.36 ping statistics ---
96 packets transmitted, 63 received, 34% packet loss, time 95548ms
rtt min/avg/max/mdev = 1.657/1.919/8.074/0.814 ms

ping from digitalocean BLR server:

--- 159.65.5.36 ping statistics ---
60 packets transmitted, 28 received, 53% packet loss, time 59590ms
rtt min/avg/max/mdev = 40.481/40.972/47.444/1.333 ms

I just start use digitalocean, and I found its network very unstable, even can not ssh from digitalocean BLR server…

root@debian-s-1vcpu-1gb-blr1-01:~# ssh root@159.65.5.36
ssh: connect to host 159.65.5.36 port 22: Connection timed out

I open a ticket yesterday and so far still did not receive a reply, the experience is very poor, very disappointed!!!

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1 answer

I’ve had similar experience, every few weeks we’ll experience 6+ hours of packet loss, we’ll submit a support ticket with a mtr, and they’ll respond with a boilerplate response 12 hours later that they need a mtr. Then it happens again a few weeks later

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