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admin333868
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admin333868

packet loss on teamsper 3 server

January 12, 2014 5.3k views
Hi I recently installed a ts3 server on $5 host package . it installed fine and works like a charm until more than 5-6 people join.Then a couple of people are getting packet loss out of upto 20%!. When we had around 30+ users connected alot of them were getting the same issue. DIgital ocean claim the ports are all open and I have checked this and it is true. They have also said the bandwidth etc is unrestricted which is also true. Has anyone else experienced this and did you find a way to resolve it? thanks in advanced
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10 Answers
admin333868 January 12, 2014
Teamspeak 3 server I mean
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jimmy January 12, 2014
I have the same issue for last 2-3 days - before that (for 2-3 months), everything was working like a charm ... waiting for answer on resolving that issue - and I sent ticket to support, waiting for answer there too :)
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mariocrljic January 13, 2014
Same issue here, for the last week i have big % of packetloss. Before issues started i had 0,1-0,9% average packetloss with 80-90 ppl on server and transfer file bandwith was unlimited. Now everyday average packetloss is 5-10% which is terrible for voice chat and TS server. And at times it can go up to 50%. I hope somebody is working on this issue.
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kamaln7 MOD January 13, 2014
Please open up a support ticket so we can investigate this. Thanks!
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andreas.fransson87 February 18, 2014
I've been having this problem to on AMS1 for months and it's driving me insane.

I'll gave the company last warning now or I willl move to a different provider
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eric471973 March 5, 2014
Guys, I am having huge packet loss to NYC2 and also to Singapore datacenter.
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kamaln7 MOD March 8, 2014
Please open up a support ticket with a traceroute if you're experiencing latency issues.
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dogatemycomputer March 31, 2014
Same problem here. I shouldn't have to open a support ticket. It is Digital Ocean's responsibility to understand what is happening on their own network.
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dogatemycomputer March 31, 2014
If you need a long term reliable solution people should consider a light utilization instance on Amazon EC2. We pay $8/month for a rock solid server and the first instance is free.

If you want a great server with perfect bandwidth using either spindle or SSD then try a VPS with Sparknode. Their network is 100% rock solid with amazing service.

DO needs to get their network under control. These kinds of problems will damage their reputation and limit growth later. $5/month is awesome but they should either fix the problem or provide a clear disclaimer that says heavy bandwidth will suffer packet loss. DO has a place in our infrastructure which is low utilization, packet loss tolerant services.

We have 50+ servers. If DO can fix these problems then we have lots of business for them.


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autone October 19, 2014

Same problem here. Been having this issue with my Singapore droplet for months. Packet loss happens way too often in DO. They really have to fix their network.

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  • kamaln7 MOD October 19, 2014

    Hi, please file a support ticket with a traceroute if you're experiencing packet loss so that the support team can investigate. Thanks!

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