Related

Does DigitalOcean preserve snapshots of deleted droplets? Question Question
Is there a DigitalOcean Free Trial Available? Question Question

Question

payed two times but you said ''Failed to process Credit Card. We've attempted to charge the card you have on file but were unable to do so''

Posted August 1, 2019 396 views
DigitalOcean

we payed two time but you said thet we hadn’t payed yet.
Please give our money back or use it for next month.

Add a comment
spulsoni
By:
spulsoni

Related

Does DigitalOcean preserve snapshots of deleted droplets? Question Question
Is there a DigitalOcean Free Trial Available? Question Question

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
Submit an Answer
1 answer
MattIPv4 August 1, 2019

Hi there @spulsoni,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

Reply Report

Related

Looking for something else?

Ask a new question Search for more help