If you have replied with all the information they have requested, it will be reviewed by a staff member and you will be notified via that ticket.

Only Digital Ocean staff can help via support ticket, this is community support.

Ticket 1262656

I have a problem with Billing Info When I save card, It's not accept my visa debit card, hope you can check and active my visa debit card and I can creat droplet now.tks
(https://photos.google.com/u/1/photo/AF1QipOSaW6hqntAnd0wZ_99UgedG5aLmydBE-7wLIyB)