Plesk SSL certificate TXT record does not seem to propogate

I recently one click installed Plesk for Digital Ocean. As recommended by Plesk, I am moving the DNS for the domains hosted on the Plesk/DO instance. The A records seem to work. I am trying to get a “wildcard” SSL/TLS certificate through Let’s Encrypt. To do that, I was told to create a TXT record on DO’s DNS. The host is and the record is a text string. I set up a few TXT records and I do not think they are working. I also set up I thought if I put these addresses in my browser, the TXT string would show up but I get

We can’t connect to the server at

I ran WHOIS for one of these sites with this result:

Domain Name: BUNNELLASSOCIATES.COM     Registry Domain ID: 2584012085_DOMAIN_COM-VRSN     Registrar WHOIS Server:     Registrar URL:     Updated Date: 2023-02-02T00:35:33Z     Creation Date: 2021-01-11T14:29:45Z     Registry Expiry Date: 2024-01-11T14:29:45Z     Registrar:, LLC     Registrar IANA ID: 146     Registrar Abuse Contact Email:     Registrar Abuse Contact Phone: 480-624-2505     Domain Status: clientDeleteProhibited     Domain Status: clientRenewProhibited     Domain Status: clientTransferProhibited     Domain Status: clientUpdateProhibited     Name Server: NS1.DIGITALOCEAN.COM     Name Server: NS2.DIGITALOCEAN.COM     Name Server: NS3.DIGITALOCEAN.COM     DNSSEC: unsigned     URL of the ICANN Whois Inaccuracy Complaint Form:

Last update of whois database: 2023-02-02T18:44:13Z <<<

Any idea what I am doing wrong?


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February 2, 2023

Hello @jasonbunnell

I’ll recommend you to check our docs on how to setup DNS record which you can check here

Also keep in mind that DNS records might take up to 24 hours in order to propagate. This is mainly due to DNS cache from ISPs and general propagation time.

You can also use our DNS lookup tool to make sure that the records are configured properly

Hope that this helps!

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