Question

Plesk SSL certificate TXT record does not seem to propogate

I recently one click installed Plesk for Digital Ocean. As recommended by Plesk, I am moving the DNS for the domains hosted on the Plesk/DO instance. The A records seem to work. I am trying to get a “wildcard” SSL/TLS certificate through Let’s Encrypt. To do that, I was told to create a TXT record on DO’s DNS. The host is _acme-challenge.bunnellassociates.com and the record is a text string. I set up a few TXT records and I do not think they are working. I also set up _dmarc.bunnellassociates.com. I thought if I put these addresses in my browser, the TXT string would show up but I get

We can’t connect to the server at _dmarc.bunnellassociates.com

I ran WHOIS for one of these sites with this result:

Domain Name: BUNNELLASSOCIATES.COM     Registry Domain ID: 2584012085_DOMAIN_COM-VRSN     Registrar WHOIS Server: whois.godaddy.com     Registrar URL: http://www.godaddy.com     Updated Date: 2023-02-02T00:35:33Z     Creation Date: 2021-01-11T14:29:45Z     Registry Expiry Date: 2024-01-11T14:29:45Z     Registrar: GoDaddy.com, LLC     Registrar IANA ID: 146     Registrar Abuse Contact Email: abuse@godaddy.com     Registrar Abuse Contact Phone: 480-624-2505     Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited     Domain Status: clientRenewProhibited https://icann.org/epp#clientRenewProhibited     Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited     Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited     Name Server: NS1.DIGITALOCEAN.COM     Name Server: NS2.DIGITALOCEAN.COM     Name Server: NS3.DIGITALOCEAN.COM     DNSSEC: unsigned     URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/

Last update of whois database: 2023-02-02T18:44:13Z <<<

Any idea what I am doing wrong?

.


Submit an answer


This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

alexdo
Site Moderator
Site Moderator badge
February 2, 2023

Hello @jasonbunnell

I’ll recommend you to check our docs on how to setup DNS record which you can check here

https://docs.digitalocean.com/products/networking/dns/how-to/manage-records/#txt-records

Also keep in mind that DNS records might take up to 24 hours in order to propagate. This is mainly due to DNS cache from ISPs and general propagation time.

You can also use our DNS lookup tool to make sure that the records are configured properly

https://www.digitalocean.com/community/tools/dns

Hope that this helps!

Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up