Pointing Email servers

Posted March 11, 2014 4.4k views
Hi I'm trying to setup Email with DO. This is the instructions I've received. This domain name is using third party DNS, please contact your DNS provider to add the following records: IN CNAME 0 IN MX 10 IN TXT 0 v=spf1 ~all IN MX 10 How do I paste these into the DNS tabs? They don't match

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Submit an Answer
2 answers
Hi stephenmelb,

DNS can be a bit tricky at times. It looks like your email provider is asking you to add these DNS records to a domain with DNS managed by DigitalOcean?

They're asking you to add a CNAME, two MX records, and a TXT records. The CNAME record will allow you to easily access your webmail by going to The two MX records will tell other computers how to route email coming to you, and the TXT record is for sender verification.

To add the CNAME, click "Add Record", choose "CNAME", set "Name" to "" and "Hostname" to "" then click "Create".

To add the two MX records, follow the steps above, except choose "MX" instead of "CNAME". Your "Priority" will be "10" for both records we're going to create. For the first "Hostname", use "", and use "" for the second one.

Last but not least, the TXT. Follow the same steps as before, but choose "TXT". "Name" should be "" and "Text" should be "v=spf1 ~all".

I hope this helps! If you need any clarification, please don't hesitate to ask. I've also included example screenshots below.

- Charles

CNAME Example:
MX Example:
TXT Example:
  • Was this solution correct? I’m faced with essentially the same issue. Using namecheap email for a domain DNS managed via DigitalOcean.

    The answer all seems to make sense except for the counter-intuitive part where “ IN MX 10” is requesting an MX record that doesn’t include “” at all.

    It would be nice to know if this was the correct course of action.

  • I can now confirm that this solution was correct.

Can anybody guide me about the postfix configuration..? I have 2 domains in 1 droplet. Lets say, & Domain1 points to Gsuite mail server (through MX) and domain2 points to Zoho (through their MX). I have set these values correctly in respective DNS section. But still now can’t able to send/receive emails in domain based email a/c (for both domains) from both of my website’s contact form. Any help will be highly appreciated. Thanks

Edit: But i am getting emails to my Yahoo/Gmail address when set as CC. Worried!

Error: relay=local, delay=0.09, delays=0.04/0.01/0/0.04, dsn=5.1.1, status=bounced (unknown user: “webmaster”