Question

Port 465, 587, 25 on my droplet is blocked, cannot send email to my custumer, please help me!

Hello, I have sent some ticket to DO in 3 days ago but no answer. Why blocked my port 465, 25, 587. I use droplet for more 1 year and send email normal but recently I cannot send email to my custumer. DO donot support for anything. Who know how unblock port to send email, please help me. Thanks!

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I use LAMP and set up email server: smtp.zoho.com, 465, ssl, username, password on joomla 3.6.5 I also look up on question and read many article here but donot find what for me.


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Same for me and after 5 hours always no answer. I resized my droplet to take advantage of the new upgrade in pricing. Shutdown, resize, boot up again and then all my emails could not go in/out.

Same here. Why do they do this??

why port 25 is block in digital ocean ? i want do send email from squirrelmail to gmail,yahoo, etc ?

Hi there, Just to comment that in my case, the problem was that digital ocean block my server. yes without warning or message :-o

But after contact to the support, they askme some questions regarding the business and what kind of email my app send … they have removed the SMTP block from my account.

Hy, for who can’t send emails.

Try:

Backup!

nano /etc/gai.conf

and uncomment

precedence ::ffff:0:0/96 100

Reboot, test, and change NETWORK MX, add GMAIL MX.

Also happened to me. I resized my droplet to take advantage of the new upgrade in pricing. Shutdown, resize, boot up again and then all my emails could not go out.

I managed to find a work around if you are using sendgrid.

If you are using sendgrid, you can use port 2525. That worked for me.

But I hope Digital ocean can give an answer

I am also having the same problems. Seems like the ports were blocked without any notification. Did anyone here get it resolved yet? Will need to know how fast these issues are resolved before deciding whether to stay with DO or consider alternative hosting.

Same here

I am also experiencing this issue.

I’m suddenly facing this issue too. It’s working fine before it. Waiting for DO support’s response too