Problem setting up a custom domain for my app

Hi everyone,

I’m trying to set up a website, hosted on the DO app platform, using an .it custom domain i purchased. I changed the nameservers on my italian domain registrar and this is the configuration i set up in its control panel. I also added the domain in the digitalocean control panel and in this screenshot you can see the settings i am currently using.

The problem now is that when i try to access i get this Cloudflare error message:

Error 1001 DNS resolution error

What happened? You’ve requested a page on a website ( that is on the Cloudflare network. Cloudflare is currently unable to resolve your requested domain ( There are two potential causes of this: Most likely: if the owner just signed up for Cloudflare it can take a few minutes for the website’s information to be distributed to our global network. Less likely: something is wrong with this site’s configuration. Usually this happens when accounts have been signed up with a partner organization (e.g., a hosting provider) and the provider’s DNS fails.

How can i solve this problem? Looking for on whois shows that the DO nameservers are being used but i still can’t use my custom domain.

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Bobby Iliev
Site Moderator
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August 16, 2022


The steps that you’ve taken indeed look correct as per the documentation here:

However, note it could take up to a few hours for the DNS cache to clear over the Globe before you could see the new DNS records.



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