Problem with Landscape Server

Posted June 3, 2016 8.6k views

Hey, I’m wondering if anyone knows how to fix an issue with packages.

When I try to use “apt-get” or “apt”, I get an issue with Landscape server and aborts the install.

I’ve tried reinstalling, using “apt -f install” and the lot.
This is the output:


  • Did you have to use a third party PPA for this install? Can you share what that was?

  • Not sure what you mean. When I installed Landscape, I used “apt-get install landscape-server-quickstart” as said on Canonical’s Landscape website.

  • Looks like landscape is already installed:

    root@projectge:~# sudo apt install landscape-server-quickstart
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    **landscape-server-quickstart is already the newest version.**

    maybe try this:

    sudo apt-get update&&sudo apt-get upgrade
  • After this operation, 38.7 MB of additional disk space will be used.
    Do you want to continue? [Y/n]
    Get:1 trusty-updates/main linux-libc-dev amd64 3.13.0-88.135 [772 kB]
    Get:2 trusty-updates/main libexpat1-dev amd64 2.1.0-4ubuntu1.3 [115 kB]
    Get:3 trusty-updates/main libexpat1 amd64 2.1.0-4ubuntu1.3 [71.1 kB]
    Get:4 trusty-updates/main libxml2 amd64 2.9.1+dfsg1-3ubuntu4.8 [573 kB]
    Get:5 trusty-updates/main wget amd64 1.15-1ubuntu1.14.04.2 [271 kB]
    Get:6 trusty-updates/main grub-pc amd64 2.02~beta2-9ubuntu1.8 [173 kB]
    Get:7 trusty-updates/main grub-pc-bin amd64 2.02~beta2-9ubuntu1.8 [879 kB]
    Get:8 trusty-updates/main grub2-common amd64 2.02~beta2-9ubuntu1.8 [501 kB]
    Get:9 trusty-updates/main grub-common amd64 2.02~beta2-9ubuntu1.8 [1,682 kB]
    Get:10 trusty-updates/main augeas-lenses all 1.2.0-0ubuntu1.2 [229 kB]
    Get:11 trusty-updates/main libaugeas0 amd64 1.2.0-0ubuntu1.2 [135 kB]
    Fetched 5,402 kB in 0s (14.5 MB/s)
    Extracting templates from packages: 100%
    Preconfiguring packages ...
    (Reading database ... 134546 files and directories currently installed.)
    Preparing to unpack .../liblcms2-2_2.5-0ubuntu4.1_amd64.deb ...
    Unpacking liblcms2-2:amd64 (2.5-0ubuntu4.1) over (2.5-0ubuntu4) ...
    Preparing to unpack .../linux-libc-dev_3.13.0-88.135_amd64.deb ...
    Unpacking linux-libc-dev:amd64 (3.13.0-88.135) over (3.13.0-87.133) ...
    Preparing to unpack .../libexpat1-dev_2.1.0-4ubuntu1.3_amd64.deb ...
    Unpacking libexpat1-dev:amd64 (2.1.0-4ubuntu1.3) over (2.1.0-4ubuntu1.1) ...
    Preparing to unpack .../libexpat1_2.1.0-4ubuntu1.3_amd64.deb ...
    Unpacking libexpat1:amd64 (2.1.0-4ubuntu1.3) over (2.1.0-4ubuntu1.1) ...
    Preparing to unpack .../libxml2_2.9.1+dfsg1-3ubuntu4.8_amd64.deb ...
    Unpacking libxml2:amd64 (2.9.1+dfsg1-3ubuntu4.8) over (2.9.1+dfsg1-3ubuntu4.7) ...
    Preparing to unpack .../libgd3_2.1.0-3ubuntu0.1_amd64.deb ...
    Unpacking libgd3:amd64 (2.1.0-3ubuntu0.1) over (2.1.0-3) ...
    Preparing to unpack .../landscape-server_16.03.1-0ubuntu1_amd64.deb ...
    /etc/init.d/landscape-juju-sync: line 19: run: command not found
    invoke-rc.d: initscript landscape-juju-sync, action "stop" failed.
    dpkg: warning: subprocess old pre-removal script returned error exit status 127
    dpkg: trying script from the new package instead ...
    /etc/init.d/landscape-juju-sync: line 19: run: command not found
    invoke-rc.d: initscript landscape-juju-sync, action "stop" failed.
    dpkg: error processing archive /var/cache/apt/archives/landscape-server_16.03.1-0ubuntu1_amd64.deb (--unpack):
     subprocess new pre-removal script returned error exit status 127
    /etc/init.d/landscape-appserver: 24: /etc/init.d/landscape-appserver: run: not found
    invoke-rc.d: initscript landscape-appserver, action "start" failed.
    dpkg: error while cleaning up:
     subprocess installed post-installation script returned error exit status 127
    Preparing to unpack .../libapt-pkg4.12_1.0.1ubuntu2.14_amd64.deb ...
    Unpacking libapt-pkg4.12:amd64 (1.0.1ubuntu2.14) over (1.0.1ubuntu2.12) ...
    Errors were encountered while processing:
    E: Sub-process /usr/bin/dpkg returned an error code (1)

    I get an error from sub-process?
    Sorry for the slow reply!

  • Hi @XenoWarrior,

    This looks like the upstream package is broken. You can try something like dpkg-reconfigure landscape-server, but if this doesn’t work, your best bet is to try and purge the package (apt-get purge landscape-server) and try again. I did see a number of items on the web about a postgres database being required and not properly being created, so we can try that next if these steps don’t fix the problem.

  • Show 1 more comments

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Submit an Answer
2 answers

Removed the “run” commands from the scripts which contained them and then there were no issues with removing the package.