Hello,

Sometimes incorrect file permissions may prevent you from doing the following:

• Install or update themes and plugins
• Move articles or pages to the trash
• Upload files to your media library

The best way to organize permissions is to use FTP. After connecting to the server, select wp-admin,wp-includes,and wp-content. Right-click on them and select File Permissions:

In the window that appears, set Value to 755. Select recursively into subdirectories and apply only to directories. Repeat the process, but set the Value to 644, then choose to recurse into subdirectories and apply only to files:

Then, select the remaining files in public_html.Right-click on them and select File Permissions again. The value should be 644 again, but don’t worry about other settings.That is to say, the general permission of the file directory is 755, and the file permission is generally 644.

I am sorry that I have just used WordPress for a short while.If my suggestion doesn’t work,please wait for others’ awesome resolution.Go to forums connect to WordPress may helps you.

Best wishes.

Shiroka

Hi

CyberPanel did not used www-data by default. You can check the right owner from ls /home/DOMAIN from console. Or just upload files from file manager inside of the CyberPanel.

Best,
Eric

Unfortunately, that didn’t do the trick either. I tried fixing that (with the actual username - chown), but didn’t work.

Hello, @vladimir4899b75110bc126aca

Have you tried fixing the file and folder permissions via ssh as well? You can navigate to the folder where your WordPress site is hosted (the public_html directory) and then execute the command:

find . -type d -exec chmod 755 {} \; && find . -type f -exec chmod 644 {} \;

This will change the permissions of all folders to 755 and set the file permissions to 644.

I will recommend you to upload a file and then check the file’s permissions right after it’s been uploaded as this will help you to determinate if the issue is with the permissions itself or something else is causing the issue for you.

Also via ssh you can easily check and modify the ownership of all the directories and files as well.

Let me know how it goes.

Regards,
Alex

Hey @vladimir4899b75110bc126aca! @alexdo is right on target. Make sure you also change the ownership of the files and subdirectories in your WordPress directory to the Apache group (if you are using Apache). Apache needs the right permissions in order for WordPress to work as expected.

Three helpful resources:
https://www.digitalocean.com/community/tutorials/how-to-install-wordpress-on-ubuntu-20-04-with-a-lamp-stack

• Look for the section that says “Step 5 — Configuring the WordPress Directory”. Lot’s of helpful stuff here including the command you need: sudo chown -R www-data:www-data /var/www/wordpress

https://kinsta.com/knowledgebase/installation-failed-could-not-create-directory/

• See the section “Use the WordPress Site Health Tool”. This built-in tool helps you see if your directories have the correct permissions.

https://wordpress.org/support/article/changing-file-permissions/

• This is an advanced article, but it can help you understand the complexities of ownership and permissions in Linux.

Hope this helps!

Cheers,

Sunjay