I originally had an account under a credit card that was not under my name. (It was a family members), but the account was labeled suspicious, and despite the fact that I responded with the information they asked for, the account was never properly activated to allow droplet creation. I created a new account with a credit card under my own name this time to avoid that whole debacle, and now I am receiving the same error “You already have an outstanding verification ticket”, and a lack of a response. I’ve heard great things about this web hosting service and would love to try it out, but if I am not going to be able to get an account up soon then I am going to have to use an alternative service. I really hope this can be cleared on my account, thank you.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
This comment has been deleted
Looks like the team got you all squared away.
We received a lot of fraudulent sign ups, and in order to rein them in certain things will automatically trigger the account verification process. Our team strives to answer and resolve all tickets as soon as possible. Unfortunately, it can sometimes take longer than we’d hope. Please try to provide all the need information so that the process can proceed quickly. Thanks for your patience!
I’m from Kosovo and I would like to contact you I am showing you that I used a Copon Code which was valid as well as a valid credit card in fact I do not know where it is in fact error where my account is not activated yet I’ve heard many stories for that host as a regular host and I wanted to try. email in which I account is diti.rudi1@gmail.com wholeheartedly Endriti
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
Full documentation for every DigitalOcean product.
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
Stay up to date by signing up for DigitalOcean’s Infrastructure as a Newsletter.
New accounts only. By submitting your email you agree to our Privacy Policy
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.