Problems with sending email to Verizon - won't add me to whitelist?

Posted on October 4, 2015

Has anyone run into this situation and might have advice? I’ve recently found that I cannot send mail to @verizon.net addresses from my DO droplet. I filled out their form asking them to whitelist my system, but they denied it with the claim:

"Your IP has been blocked because of spam issues or because your ISP indicates that it is dynamically assigned

No Reverse Hostname associated with your IP address."

I do have reverse DNS, and as far as I know my IP with DO should be static. How can I convince Verizon of this?

Thanks much.

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MartiCode

January 6, 2017

Have the same issue with my two DO servers that do not send spam and are well secured. They show in no public black list but I found out they were blacklisted internally by a number of American ISP and Verizon refuses to remove them.

garvisdol

November 17, 2015

Much to my surprise, several days after the previous update, Verizon updated my ticket saying they granted a whitelist. I think it might work now. (I don’t use Verizon email myself)