Question

putty showing remote side unexpectedly close network connection

i cannot connect to my new droplet which is a ubuntu 18. when i try to connect from windows computer using putty/mobaXterm it shows remote side unexpectedly close network connection.


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Hello, @lilboat

Can you please make sure that the droplet is online and that the ssh port is open or your IP address whitelisted?

Do you have UFW enabled on your droplet? You can check this using the following command:

sudo ufw status

If UFW is disabled, which it is by default, you’ll see something like this:

Output
Status: inactive

To enable UFW, use this command:

sudo ufw enable

To configure your server to allow incoming SSH connections, you can use this command:

sudo ufw allow ssh

Let me know how it goes.

Regards, Alex

why can’t i connect to droplet?