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Random timeout connection

Posted on March 30, 2018

Hello guys, on my droplet with Ubuntu Server 16.04 i have problems with connectivity. I receive the connection timeout error randomly. For example, if I run the command $ host -v www.google.com I get this:

# host -v www.google.com
Trying "www.google.com"
;; connection timed out; no servers could be reached

If I do it again, I receive this:

# host -v www.google.com
Trying "www.google.com"
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 57226
;; flags: qr rd ra; QUERY: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.google.com.                        IN      A

;; ANSWER SECTION:
www.google.com.         129     IN      A       74.125.206.105
www.google.com.         129     IN      A       74.125.206.99
www.google.com.         129     IN      A       74.125.206.106
www.google.com.         129     IN      A       74.125.206.103
www.google.com.         129     IN      A       74.125.206.104
www.google.com.         129     IN      A       74.125.206.147

Received 128 bytes from 67.207.67.3#53 in 0 ms
Trying "www.google.com"
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 47207
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.google.com.                        IN      AAAA

;; ANSWER SECTION:
www.google.com.         53      IN      AAAA    2a00:1450:4001:81c::2004

Received 60 bytes from 67.207.67.2#53 in 0 ms
Trying "www.google.com"
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 2163
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;www.google.com.                        IN      MX

;; AUTHORITY SECTION:
google.com.             59      IN      SOA     ns1.google.com. dns-admin.google.com. 191054502 900 900 1800 60

Received 82 bytes from 67.207.67.3#53 in 0 ms

I can not understand what causes this behavior. Also to log in with ssh to the droplet I have to do 3 or more attempts before succeeding, i hope you can help me. Thank you and sorry for the bad english.



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This comment has been deleted

Hello there,

This sounds like a possible local issue. However, you can always check our status page for any planned maintenance or service outages.

https://status.digitalocean.com/

You can first verify if the issue occurs only when trying to reach your droplet and then reach other resources from it or if you’re experiencing the issue with other providers.

This will be the starting point for your investigation since this might be a temporary problem from your ISP or some DNS issue.

Regards

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