Hello, I have a site built upon the Laravel framework. We have a shop on our site and it is pulling products via the Woocommerce API using an install of a wordpress I’ve placed on a subdomain. So the shop pages pulls products via the endpoint shop.mydomain.com. Almost every day for a few minutes, and up to 1 hour I cannot pull from the API. If I SSH into the server and try and ping my subdomain it says “No address associated with hostname”. Why is it that this randomly happens through ought the day?
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Hey friend!
The “No address associated with hostname” sounds like a DNS resolution issue. If you call it by IP instead of hostname, does it then work?
Jarland
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and AI-native businesses
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.