Recovering Files from a Compromised Droplet

How to dissolve our problem.

Currently, I temporary move every domain to other hosting. Can I download html and php file from droplet is compromised for checking content? no need database.

After that we will create new droplet from snapshot 7 month ago, How to disable root access from outside? Should be enable only on Console.


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Please open a ticket with our support team or reach out to them on the ticket already open for this issue. Our team can boot your droplet to a recovery ISO. This is a Debian based LiveCD environment which will allow you to mount your disk image and set up an SFTP service to retrieve your files.