Question

Replacing credit cards for billing

Posted January 4, 2021 137 views
Billing

This is David Young and I went through the process to change my credit card on your system but for some reason it did not go through. Can you please help me? davidyoung.art@gmail.com (415) 583 0421 or (703) 819 5103

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1 answer

Hey @davidyoungart,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!
- KFSys.