Question

Request Timeout Error

Posted January 17, 2018 2.1k views
ApacheDigitalOceanDNSCachingApplicationsUbuntu 16.04

One of our droplet sometimes goes down and when we trying to access any of the pages it says Connection timeout error and then after few seconds it starts working it happen one or two times in a day randomly and we also confirm that internet and everything is working fine at that time when its goes down

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1 answer

Hello,

Seems like Apache is crashing, it could be due to not enough available RAM.

I could suggest following the steps here on how to troubleshoot common Apache problems:

https://www.digitalocean.com/community/questions/how-to-troubleshoot-common-apache-issues-on-linux-server

This should give you some useful information and point you to the right direction for further troubleshooting.

Regards,
Bobby

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