Question

Reset passphrase without command line?

Posted January 9, 2015 2.2k views

My sysadmin attempted to hijack my account. I was able to take control of the login credentials and change the SSH access key. However, I don’t have the knowledge to change the passphrase and this employee will not give it to me. Is it possible to reset the passphrase, or turn off that authentication without command line knowledge?

1 comment
  • Is it the password for your droplet (root password) or for your DigitalOcean account that you are wanting to change? In this type of situation I would usually recommend opening a support ticket either via the control panel if you have access or by sending an email to support@digitalocean.com if you do not.

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1 answer
  • From the control panel, click on the server in question.
  • Once there, click on “Access”
  • Next, click “Reset Root Password”
  • Finally, click on “Reset Root Password”

This will cause your server to go down for a bit while it resets the password. It will then e-mail you the new password.

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