Question
Reset Root Password - but haven't receive email
- Posted on May 8, 2016
- Security
Asked by ninelives1980
Worked with a developer on this project who went missing after a while, without leaving me any root login and password as well as Access Console login and password.
How can I reset them to receive them at my registered email of my Digital Ocean account?
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I would recommend checking your droplet dashboard click your droplet in account then go to access should look something like this, https://gyazo.com/0ff26bf1c7a2409a3943aa962423a555
If you did that and it still doesn’t work I would recommend doing what @ryanpq recommended!
If your droplet was created with ssh keys for authentication instead of a password you will not be able to reset the password. I would recommend opening a support ticket. As a last resort, they can reboot your droplet into a recovery mode which will let you reset the root password from the console and regain access. This will cause some downtime while the droplet is in the recovery environment.