I have resized my droplet but now I cant connect server via putty. Even cant access via HTTP.Please solve this issue. My website been down from 8 hours.
Cant ping, Please solve this issue as earliest as possible.
I raised ticket twice and only got auto response from your end.
At least give me estimation time. when it will be solved.
I am loyal customer with digital ocean (I am using your service more than 2 years) but if its not solved within two days then i never be use your service again.
IP4 : 159.65.159.124
https://cloudsupport.digitalocean.com/s/case/5004P00001DBf5SQAT
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Hey @vishalsalkar23,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Do you have a ticket number from when you contacted our support team so that I can get this followed up for you?
Hope that helps! - Alex.
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