restore droplet backup

I’m running a ubuntu / Apache system

I did some server maintenance just running the regular maintenance commands. sudo apt-get update sudo apt-get upgrade sudo reboot

After the reboot Apache didn’t start. And all the websites are down. I wasn’t sure what the problem was so I restored a droplet backup from the previous day.

This didn’t seem to work right away. (even though the restore process appeared to be finished) An hour later, I saw my sites were loading again. So I assumed restoring the backup had rolled back the problems caused by the updates. This morning however all the sites are now down again and apache is not able to start.

I thought that restoring the backup would have rolled back any of the server maintenance updates?

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Site Moderator
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July 31, 2023

Hello @danielflorido

One possible reason could be that a package that Apache depends on was altered during the update and upgrade process. It happens sometimes that a new version of a vital package introduces a bug that makes Apache unable to start.

Your decision to restore from a backup was a good one, however, automatic updates could have reinstated the faulty package. To prevent this, you might consider disabling automatic updates momentarily until you can identify and fix the problem.

Here’s the steps to check why Apache is not starting:

  • Check Apache’s error logs. You can find these generally at /var/log/apache2/error.log.
  • Type sudo systemctl start apache2 command into your terminal and see if there are any error messages.
  • If you still can’t identify the problem, you can check the status of Apache by inputting sudo systemctl status apache2 into your terminal.

These steps should lead you towards the specific error that is preventing Apache from starting.

Once you’ve identified the error, please refer to this DigitalOcean tutorial on troubleshooting common site issues on a Linux server for a range of potential solutions.

Hope that this helps!

Sri Charan Madhavapeddi
DigitalOcean Employee
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July 31, 2023


We understand that you have few queries on Drolpet backup:

You can also restore an existing Droplet to one of its backups, replacing the original Droplet with one based on the backup image. This is useful if you want to completely revert a Droplet to an older point in time, but you will lose any changes on the Droplet from after the backup was taken.

Regarding the Apache issue, we request you to open a support ticket, where we have better insights on your Droplet and the backend stuff.

Cheers, Sri Charan

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