Restoring droplet from snapshot error droplet is inactive

I have destroyed original droplet and still have same project but when I try to restore droplet from snapshot it’s giving me an error “droplet is inactive”. What am doing wrong?

Images > Snapshots > Select droplet > Click “More” > Restore Droplet.

Thank you.


I have the same problem. I’ve opened a ticket.

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That is the correct process. To help you troubleshoot this particular issue on your account please open a support ticket then we can look into the specific droplet and snapshot and see why you are getting this error message.

Regards, Alex

Hello, @HNL

To restore a Droplet from one of its snapshots, click Images from the top menu of the DigitalOcean Control Panel. This takes you to a list of all the snapshots available in your account.

Find the snapshot you want to restore the Droplet from and open its More menu, then select Restore Droplet. A Restore Droplet window confirms that the existing Droplet will be replaced with the older snapshot image.

Let me know how it goes.

Regards, Alex