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Restoring droplet from snapshot error droplet is inactive

Posted on November 22, 2019

I have destroyed original droplet and still have same project but when I try to restore droplet from snapshot it’s giving me an error “droplet is inactive”. What am doing wrong?

Images > Snapshots > Select droplet > Click “More” > Restore Droplet.

Thank you.



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Hello, @HNL

To restore a Droplet from one of its snapshots, click Images from the top menu of the DigitalOcean Control Panel. This takes you to a list of all the snapshots available in your account.

Find the snapshot you want to restore the Droplet from and open its More menu, then select Restore Droplet. A Restore Droplet window confirms that the existing Droplet will be replaced with the older snapshot image.

Let me know how it goes.

Regards, Alex

That is the correct process. To help you troubleshoot this particular issue on your account please open a support ticket then we can look into the specific droplet and snapshot and see why you are getting this error message.

Regards, Alex

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