I set up my domain on digital ocean with namecheap. I took the links:
ns1.digitalocean.com, ns2.digitalocean.com, ns3.digitalocean.com. and put them in the custom dns
The problem is I forgot I already have zoho email attached to my namecheap domain in mx records on mx2.zoho.com
So some of my clients sent me emails but didn’t reach my Zoho mail
Is there anyway I can retreive those emails sent to me ?
Thanks a lot

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1 answer

Hi there @ahassannee,

Unless you have a mail server setup on your DigitalOcean server, the emails would not have reached the server at all.

It is possible that once you set up your MX record correctly, that the emails come through, as some email servers retry delivering the emails for up to 24 hours and then return a bounce back to the sender.

If it has been more than 24 hours, the best approach would be to ask your contacts, to resend the emails again so that they could reach your Zoho mailbox.

Hope that this helps.
Regards,
Bobby

  • Thanks for your answer. I didn’t setup an email on the droplet.
    However the people sent me on this email didn’t receive a warning or error
    Shouldn’t that means it was sent to some place?

    • Hi there,

      It is possible that their email server would try to resend the email for up to 24 hours before they get a bounceback.

      Also, did you have any MX records setup before changing it back to the Zoho MX record?

      Regards,
      Bobby

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