Question

Rocketchat 1-Click Install Dead After Update Attempt

I had a rocket chat server running via the 1-click install process. I attempted to update the rocketchat version using:

rocketchatctl update

The update failed, and now I can’t get rocket chat back up and running. Here are the relevant rocketchat logs:

Sep 07 19:05:35 planexship systemd[1]: rocketchat.service: Failed with result 'exit-code'.
Sep 07 19:05:35 planexship systemd[1]: rocketchat.service: Main process exited, code=exited, status=1/FAILURE
Sep 07 19:05:35 planexship rocketchat[9053]:     at Module.load (module.js:566:32)
Sep 07 19:05:35 planexship rocketchat[9053]:     at Object.Module._extensions..js (module.js:664:10)
Sep 07 19:05:35 planexship rocketchat[9053]:     at Module.Mp._compile (/opt/Rocket.Chat/programs/server/runtime.js:50:23)
Sep 07 19:05:35 planexship rocketchat[9053]:     at Module._compile (module.js:653:30)
Sep 07 19:05:35 planexship rocketchat[9053]:     at Object.<anonymous> (/opt/Rocket.Chat/programs/server/boot.js:469:3)
Sep 07 19:05:35 planexship rocketchat[9053]:     at Object.<anonymous> (/opt/Rocket.Chat/programs/server/boot.js:2:15)
Sep 07 19:05:35 planexship rocketchat[9053]:     at require (internal/module.js:11:18)
Sep 07 19:05:35 planexship rocketchat[9053]:     at Module.require (module.js:597:17)
Sep 07 19:05:35 planexship rocketchat[9053]:     at Function.Module._load (module.js:475:25)
Sep 07 19:05:35 planexship rocketchat[9053]:     at Function.Module._resolveFilename (module.js:548:15)
Sep 07 19:05:35 planexship rocketchat[9053]: Error: Cannot find module 'fibers'
Sep 07 19:05:35 planexship rocketchat[9053]:     ^
Sep 07 19:05:35 planexship rocketchat[9053]:     throw err;
Sep 07 19:05:35 planexship rocketchat[9053]: module.js:550
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dwDolphin • September 8, 2020
/lib/systemd/system/rocketchat.service


Description=The Rocket.Chat server
After=network.target remote-fs.target nss-lookup.target mongod.service
[Service]
ExecStart=/usr/bin/node /opt/Rocket.Chat/main.js
StandardOutput=syslog
StandardError=syslog
SyslogIdentifier=rocketchat
User=rocketchat
Environment=DEPLOY_PLATFORM=do-marketplace
Environment=MONGO_URL=mongodb://localhost:27017/rocketchat?replicaSet=rs01
Environment=MONGO_OPLOG_URL=mongodb://localhost:27017/local?replicaSet=rs01
Environment=ROOT_URL=https://301chat.stuycs.org
Environment=PORT=3000
Environment=BIND_IP=127.0.0.1
[Install]
WantedBy=multi-user.target

journalctl -xe

yields:

Started The Rocket.Chat server.
-- Subject: Unit rocketchat.service has finished start-up
-- Defined-By: systemd
-- Support: http://www.ubuntu.com/support
-- 
-- Unit rocketchat.service has finished starting up.
-- 
-- The start-up result is RESULT.
Sep 08 13:12:50 planexship rocketchat[14281]: module.js:550
Sep 08 13:12:50 planexship rocketchat[14281]:     throw err;
Sep 08 13:12:50 planexship rocketchat[14281]:     ^
Sep 08 13:12:50 planexship rocketchat[14281]: Error: Cannot find module 'fibers'
Sep 08 13:12:50 planexship rocketchat[14281]:     at Function.Module._resolveFilename (module.js:548:15)
Sep 08 13:12:50 planexship rocketchat[14281]:     at Function.Module._load (module.js:475:25)
Sep 08 13:12:50 planexship rocketchat[14281]:     at Module.require (module.js:597:17)
Sep 08 13:12:50 planexship rocketchat[14281]:     at require (internal/module.js:11:18)
Sep 08 13:12:50 planexship rocketchat[14281]:     at Object.<anonymous> (/opt/Rocket.Chat/programs/server/boot.js:2:15)
Sep 08 13:12:50 planexship rocketchat[14281]:     at Object.<anonymous> (/opt/Rocket.Chat/programs/server/boot.js:469:3)
Sep 08 13:12:50 planexship rocketchat[14281]:     at Module._compile (module.js:653:30)
Sep 08 13:12:50 planexship rocketchat[14281]:     at Module.Mp._compile (/opt/Rocket.Chat/programs/server/runtime.js:50:23)
Sep 08 13:12:50 planexship rocketchat[14281]:     at Object.Module._extensions..js (module.js:664:10)
Sep 08 13:12:50 planexship rocketchat[14281]:     at Module.load (module.js:566:32)
Sep 08 13:12:50 planexship systemd[1]: rocketchat.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 13:12:50 planexship systemd[1]: rocketchat.service: Failed with result 'exit-code'.
Bjorn van den Akker • September 7, 2020

Hi @dwDolphin ,

What do you have in your /lib/systemd/system/rocketchat.service ? And can you check journalctl -xe ?

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