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Question

Root domain not working, subdomains working

Posted May 25, 2020 488 views
NginxDNS

Hello

I have registeredthe domain on the reg.ru and moved it to Digital Ocean DNS servers and I created an A record for the root domain.

More than 48 hours have passed, but my domain is unavailable. Subdomains that I created at Digital Ocena are working. Server is nginx, reg.ru support says the domain is already delegated and the host-side problem.

What I need to do in this situation.

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thisisglodboy
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thisisglodboy

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1 answer
alexdo May 25, 2020

Hello, @thisisglodboy

Could you please verify that the root domain name is resolving from your droplet’s IP address? You can also monitor the DNS propagation using this website - https://www.whatsmydns.net/

Is the website loading any error messages when you’re trying to access it or just the page/site is unable to load?

Let me know how it goes.

Regards,
Alex

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  • thisisglodboy May 26, 2020

    Thanks Alex.

    Yesterday I re-added domain to my droplet and today my root domain my domain started working correctly.

    Thank you for your attention to my problem. Apparently, the problem was the servers.

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