Question
Root Password Reset
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×Got an email with a long password, entered it in console user as : root and password as : the long long password sent my digital ocean. Asks to change the password, changed it. But it is very annoying that new password never worked. Tried at least 5-6 times but every time it rather reloads the route not the root. Please help..
I have been dealing with this issues for the past 3 days. The customer portal is not working. I have tried to reset the password via console multiple times and is not taking the password when it prompts me to enter. Even though I enter it twice. The system never logs in into the root user.
I’m tired of opening ticket with customer support and they do not reply. It has been a nightmare.
If anyone can help me I’ll appreciate.
Great question! On the password reset page it says “This will shut down your droplet and a new root password will be set and emailed to you.”
Question is whether or not I will be able to access the droplet again once the new password is reset and sent via email… will I?
Yes, you will be able to access your droplet after the root password is reset – it’ll be automatically powered on.
I have been dealing with this issues for the past 3 days. The customer portal is not working. I have tried to reset the password via console multiple times and is not taking the password when it prompts me to enter. Even though I enter it twice. The system never logs in into the root user.
I’m tired of opening ticket with customer support and they do not reply. It has been a nightmare.
If anyone can help me I’ll appreciate.
@kamaln7 it was not powered on after password reset. My website is no longer accessible. What are your thoughts?