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Got an email with a long password, entered it in console user as : root and password as : the long long password sent my digital ocean. Asks to change the password, changed it. But it is very annoying that new password never worked. Tried at least 5-6 times but every time it rather reloads the route not the root. Please help..
I have been dealing with this issues for the past 3 days. The customer portal is not working. I have tried to reset the password via console multiple times and is not taking the password when it prompts me to enter. Even though I enter it twice. The system never logs in into the root user.
I’m tired of opening ticket with customer support and they do not reply. It has been a nightmare.
If anyone can help me I’ll appreciate.