Root password reset email not working

  • Posted on March 26, 2014
  • 212nathAsked by 212nath

I’m having issues with logging in via SSH with Putty. I have tried resetting the root password, and a new password has been sent to my email address. However, when I try to login with “root” and the password, it says it is incorrect.

Is there anything I am doing wrong here? I’m currently using Ubuntu instead of Windows with Putty, so maybe pasting in the password doesn’t work or something?

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Same issue today. It looks like it’s been happening for a few years based on this thread, anyone found a solid answer? :/

Have you disabled root/password login? Try logging in through the Remote Console, does that work?

Found it. You have to retype the generated password again before entering your new root password.