Seeing my websites


I have created a new droplet from the backup of another droplet. I can ftp in and see all the websites. Unfortunately, I cannot see the websites in the browser. I just get “Access Forbidden”. How do I get to see the websites?



Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.


If you’re using Apache, the best thing to do would be to check the error logs:

tail -20 /var/log/apache2/error.log

If on NGINX:

tail -20 /var/log/nginx/error.log

Also if on Apache, check for .htaccess files. Back them up, delete them from the web root, and try to access again. Sometimes spaces, odd characters and other additions to .htaccess files can cause an array of issues.

If you can post the output of the command above that applies to the web server you’re using, we can take a look and see if there’s anything specific in the logs that will help us to get you running.