Question

Sending and receiving email is refused

  • Posted on September 9, 2014
  • reshadfarAsked by reshadfar

Hello I have a Ubuntu 14.04 TLS server with iRedMail installed. When just installed it worked okay but after the first 4 emails I get a error message

Sep  9 12:24:18 hostname postfix/smtp[9907]: connect to 127.0.0.1[127.0.0.1]:10024: Connection refused
Sep  9 12:24:18 hostname postfix/smtp[9907]: D97C720A31: to=<email@gmail.com>, relay=none, delay=1.1, delays=1.1/0.02/0/0, dsn=4.4.1, status=deferred (connect to 127.0.0.1[127.0.0.1]:10024: Connection refused)
Sep  9 12:24:19 hostname postfix/smtpd[9892]: disconnect from localhost[127.0.0.1]

I don’t know where the problem is. Can someone help me out here?

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alexandre • September 9, 2014

Hi Reshadfar,

Have you enabled mail traffic in your cloud? By default D.O. blocks Mail related ports to avoid SPAM related servers to run.

Fill this questions above and send via ticket to D.O. support in your account:

- Your Name 
- Location 
- Phone Number 
- The reason you are requesting the removal of the SMTP block

Also, please provide as many of the following as you can to help us verify your identity:

- Your public Twitter handle 
- Your blog 
- Your company or personal website 
- Your public Facebook profile

Its a very simple process. After confirmed, your mail services will run just ok.

Alexandre

rustx • September 9, 2014

Hi Reshadfar,

It looks like the service on port 10024 is not running :

Sep 9 12:24:18 hostname postfix/smtp[9907]: connect to 127.0.0.1[127.0.0.1]:10024: Connection refused

On mail servers, this port is usually used for amavis : did you try to run amavis first ?

service amavis start

You should see a service running on port 10024 if that command succeeds with netstat -tunlp

Hope this could help,

Best regards,

– rustx

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