Question

Sentora, problem sending an email arrives in the spam box

Hi. I have a droplet with sentora, the problem I have is that when sending an email this arrives in the spam box (I did the tests of sending mails to gmail and Outlook). I have configured the DNS of the Digital Ocean as follows

A - mail - IP - 3600TTL MX - mail.dominio.com - 10 - 3600TTL TXT - dominio.com - v=spf1 mx ~all - 3600TTL

I also use the NS of digital ocean ns1.digitalocean.com ns2.digitalocean.com ns3.digitalocean.com

I made the same setting in the DNS Manager for the sentora.

I hope you can help me. Thank you

Subscribe
Share

Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Accepted Answer

Hi @jackch

There’s no reason to have the settings in Sentora also, since you’re using DigitalOcean’s name servers, so it should be enough to have the configuration there.

Have you set your PTR (reverse DNS)? It should be mail.dominio.com https://cloud.digitalocean.com/networking/ptr

It takes time to setup a good configuration, so you don’t end up in spam folders - it would be recommended that you setup DKIM too (not sure if that’s a feature in Sentora).

Try sending a mail to https://www.mail-tester.com/ to figure out what you should focus on. Just ignore statements about HTML and stuff like that, since the tester is made for newsletters.