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Hi Bryan,
I’ve just ran your site through a DNS checker, it doesn’t appear to have any NS records set up. They need to point to these 3 places:
ns1.digitalocean.com
ns2.digitalocean.com
ns3.digitalocean.com
You can do this under ‘networking’ in the digital ocean dashboard. You may also need to login to your account on whichever site you got your domain name from and point towards those 3 name servers mentioned above.
Hope this helps.
EDIT: heres the link https://www.whatsmydns.net/#NS/app.sheetgurus.com
Hi @bryanlcurran,
I can see the subdomain is pinging now. From what you were describing, it does seem like it was a DNS issue. Checking your main domain sheetgurus.com in DNS history it does state that your NS propagated recently.
In regards to app.sheetgurus.com doing some checks shows the DNS has propagated almost everywhere.
Regards, KDSys