Server well works, but not responding.

August 20, 2018 975 views
DigitalOcean Arch Linux

I create server, work with him some time. But after some time i get issue with connection to my server. When I try to connected to him by ssh, or try ping him - server not responsing me several minutes and in result sending message timeout connection.
From digitalocean console all works well!!
Every time I again create new droplet and again install to him jdk, mysql…and after few days all it repeats again and every time, with every droplet.

3 comments
1 Answer

Hello, @grzc2

I hope this was sorted. You can always perform a traceroute and check for a packet loss. You will also test if you’re able to connect and if not how far you can go, as the connection might stop at firewall or switch.

For Windows 8.x and newer:

Use the search window, type command prompt and click on the Command Prompt result.

Type

tracert yourdomain.com 

and press Enter.

This will provide traceroute results from your computer to yourdomain.com. You can also use tracert with an IP, i.e. tracert 1.2.3.4

For more information on how to copy and paste the traceroute results, please check this article.

Mac OS
You need to open up Terminal, located under Applications -> Utilities -> Terminal and type:

traceroute yourdomain.com

and press Enter.

Alternatively, you can go to the Applications folder -> Utilities -> Network Utility -> Traceroute and specify your domain or IP address.

You can also use traceroute with an IP, i.e. traceroute 1.2.3.4

Linux
Open a Terminal window and type:

traceroute -I yourdomain.com

Keep in mind tat a lot of ISPs will block ICMP requests which is what traceroute uses to do it’s job, so a packet loss does not necessary means that there is an issue on the network hop.

I hope this will help you.

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