Hello,

This usually happens if you have a custom php.ini somewhere within your public folder.

One of the ways to troubleshoot this would be to add a php info file and check which php.ini files are being loaded and what are your session values set to.

The php info syntax would look something like this:

<?php

phpinfo();

?>

Save that in a file called info.php for example and access it via your browser. What you need to look for is:

• The Loaded Configuration File and the Additional .ini files parsed sections. You need to make sure that there are no custom files loaded that could be causing the problem for you.

• Then check the session section, in particular the session.save_handler. If it is set to files make sure that session.save_path directory is writable.

Hope that this helps!
Regards,
Bobby