I cannot get my mail working with virtualmin, dovecot and postfix
I have tried every setting. If I try to authenticate via my mailclient, I get an error instantly
If I try webmail (roundcube) I get: ‘SMTP authentication failed’.
I already checked:
What now? Where do I start debugging?
PS: I don`t now if this matters, but the VPS mainserver (the domain I talk about here is a subserver), the mainserver is a subdomain like: srv5.myserversdomain.com. This hostname (srv5) points to the VPS. On the VPS I run virtualmin and withing virtualmin I have srv5.myserverdomain.com as mainserver and mydomain.com as subserver. The website is working fine for mydomain.com, just the mail not.
PS, I tailed the log too this gives 2 errors all the time: > queue file write error > hash: /etc/postfix/bcc is unavailable. open database /etc/postfix/bcc.db: no such file or dir > sender_bcc_maps_lookup porblem
Thanks a lot!
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This comment has been deleted
Hi there,
Just a quick follow up in case that anyone else comes across this in the future.
SMTP port 25 is blocked on all Droplets for new accounts to prevent spam and other abuses of our platform.
Dedicated email deliverability platforms are better at handling deliverability factors like IP reputation. To send mail from DigitalOcean, we recommend using SendGrid:
https://marketplace.digitalocean.com/apps/sendgrid
For more information on why the port is closed here is a link to the official documentation:
https://docs.digitalocean.com/support/why-is-smtp-blocked/
Best,
Bobby
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