Question

SFO3 endpoint for SPACES is not working

Posted on April 18, 2023
DigitalOcean Spaces
Asked by Insituto INAF

Recently I’ve faced some problems with a Space Bucket using the endpoint https://sfo3.digitaloceanspaces.com since I cannot add new files directly in the Upload button or with the AWS sdk s3 (and multer-s3 too).

I’ve created another Space Bucket using nyc3 region as endpoint (https://nyc3.digitaloceanspaces.com) and all seems to be working correctly, I can add files directly or with s3 without any problem.

Also checking the URL: https://sfo3.digitaloceanspaces.com/ this returns that the site cannot be found. Using curl I get:

curl: (6) Could not resolve host: sfo3.digitaloceanspaces.com

I wonder if this is a temporary problem with that endpoint (since the other endpoints seems to be working correctly) or if I should migrate my current files to the new Bucket (with nyc3 region)?

Also, my current Droplet and Database Cluster are using the sfo3 region and both are working correctly. So I also wonder if there is no problem by having the Bucket in nyc3 region and my Droplet and Cluster in sfo3?

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alexdo

Site Moderator

• April 18, 2023

Hello @insitutoinaf

If you experience a problem with the sfo3.digitaloceanspaces.com endpoint and if the error is the same - could not resolve host you can check if there is a reported problem with the endpoint on our status page.

I’ll check this internally and will report back here if there are any problems.

Regards

Bobby Iliev

Site Moderator

• April 18, 2023

Hey @insitutoinaf,

I currently don’t see any active incidents regarding the SFO3 datacenter on the DigitalOcean status page:

https://status.digitalocean.com/

Are you still seeing the problem? If so please reach out to our amazing support team who will be more than happy to assist you with this issue!